We thought a short mention on the blog should be made about this great video that keeps Traders aware of what rights Consumers have when purchasing Electrical Items.
This applies to New and Refurbished Goods, so make sure that your goods are:
Of Satisfactory Quality
Fit for Purpose
Check out the Video HERE. Buying Electrical Goods
If it’s not then you will be expected to offer one of these:
Remember Customers have even more rights if they buy online, by phone or by mail order
Anyone operating under the EEESafe Brand, would be expected to operate to these legislational guidlines and be aware of their duty as a Trader.