The Death of the Local Repairer?
We thought a short mention on the blog should be made about this great video that keeps Traders aware of what rights Consumers have when purchasing Electrical Items.
This applies to New and Refurbished Goods, so make sure that your goods are:
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Of Satisfactory Quality
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Fit for Purpose
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As Described
Check out the Video HERE. Buying Electrical Goods
If it’s not then you will be expected to offer one of these:
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Repair
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Replacement
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Refund
Remember Customers have even more rights if they buy online, by phone or by mail order
Anyone operating under the EEESafe Brand, would be expected to operate to these legislation guidelines and be aware of their duty as a Trader.
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